Write details via email
Attach screenshots and user ID so the support team can understand the issue at once.
daraz Support: Official contact and address
If you notice a problem at 11 PM, first check daraz Support for the Dhaka office, contact number, and you will get quick help here together.
Download APK Get daraz App
daraz Contact: What to do in case of emergency
If you encounter a quick problem, first open daraz Contact; many users get stuck logging in or account verification stalls, and seek help here.
Discuss through the Dhaka official channel; if there are issues with bKash, Nagad, and Rocket, raise the matter on the same line.
daraz Support Emergency Line
Call the phone quickly
Call directly during office hours; most urgent inquiries are resolved within 3 minutes.
Follow business hours
From 10 AM to 6 PM it's easier; if you message earlier on Friday, the wait is shorter.
Dhaka Official Desk
View this page for the office address; to go directly, first check the time.
Three easy contact ways
Send short answers in chat
For short questions, chat works well; write straight to the point without long explanations.
Arrive in Dhaka and confirm the address
Confirm the location before coming to the office daraz App Also view notifications
Which path to take for each problem
The same solution doesn't work for all problems; check the table below to quickly decide where to go
| Problem | What to do | Best path |
|---|---|---|
| Login not working | Match password and account information | daraz Login Help |
| App not opening | Download APK again | daraz Download Guide |
| Payment is stuck | Check bKash, Nagad, Rocket status | Platform Instructions |
| Office address needed | Verify Dhaka location | Contact page |
Where to quickly find daraz Help
Account problem
Write password, verification, and login questions together; this will route to the correct department at once.
App setup
If installing on a new phone, check permissions; many Android users skip this.
Office or address
People in Dhaka usually read the note first and then go to the office, so mistakes are less.
Login, app, and help links
Once daraz Login Instructions See it then daraz App And Download page Matching them will make work easier
If you are in Dhaka, follow the official information; bKash, Nagad, and Rocket users get quick solutions this way